8.00am-1.00pm Saturday, 0800 0085 5854

Information for people in Newcastle upon Tyne, Home The Financial Ombudsman Service The Post Office Customer Care Service is available to answer your queries, to enable you to give feedback or to make a complaint about one of their products or services. How can we help you? Please rest assured that we will get to it as soon as possible, and we take every complaint we receive seriously. Do you have any complaints or issues with the Post Office? 8.00am-12.30pm Saturday, Why Brits are likely to get a personal loan, Log in to international business payments, Electronic System for Travel Authorisation (ESTA), Help and support with broadband and phone, Switching to Post Office Broadband and Phone, Call charges and prices for broadband and phone, Supporting vulnerable customers with broadband and phone, Making a Statutory Off Road Notification (SORN). Foreign Currency

You can find the organisation website address on InformationNOW and visit their site for updates. This field is for validation purposes and should be left unchanged. Required Due to the coronavirus pandemic, our customer response teams are experiencing unprecedented demand and so it may take longer than normal for us to process your complaint. Post Office Customer Care. Please login or register to favourite this page. When can I expect my delivery? Email: complaint.info@financial-ombudsman.org.uk Post Office Payout ® Corona and our deliveries. Read more. Cheque Authority Card Travel Insurance, ATM Locator Analytics We require your consent to store cookies for certain categories of functionality. Airport Services 8.00am-6.00pm Monday to Friday Our aim is to build a long lasting relationship with both our personal customers and business customers through rendering high quality pro-active services. A mobile Post Office® is a modern, fully equipped van offering Post Office® services. If you need advice or to feedback on a Parcelforce Worldwide product or service visit Parcelforce Worldwide. More Customer Service. This will help us deal with your complaint quickly. 0330 & 0345: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. You can contact them by writing to: Fill in this form for general enquiries or feedback regarding Post Office products or services.

Customer service; Are you maybe looking for this? The Post Office Customer Care Service is available to answer your queries, to enable you to give feedback or to make a complaint about one of their products or services. If you are deaf or hard of hearing you can call our Textphone number: or if you are deaf or hard of hearing call our Textphone number on: 0345 600 0606 Online: Fill in this form for general enquiries or feedback regarding Post Office products or services. Deliveries of post, parcels and other shipments in these difficult times are important for society. Calls may be monitored or recorded for training and compliance purposes. Federal Relay Services – TTY Access for Deaf & Hard of Hearing Postal Orders Alternatively Textphone us: 0345 722 3355. However, if you have already contacted us and we have not resolved your complaint to your satisfaction, you may wish to use the European Commission's Online Dispute Resolution service. Please fill out a complaints form at PostOffice.co.uk or contact one our customer services team. Need to contact us using Braille, audio or large print?

Please enter any existing reference numbers here. We’re keen to hear your feedback and constantly try to improve our service. If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail,  redirecting your mail, tracking an item or advice on what services to use when posting an item,  you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail. Here’s how you can find answers and get in touch with us. For Document Certification business enquiries contact us here. E14 9SR Travel Money Card No problem, we'll respond to you in the same format. Online Saver Royal Mail If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting your mail, tracking an item or advice on what services to use when posting an item, you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail . Online Bond

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Organisations The Post Office Limited is voluntarily covered by the Financial Ombudsman Service for Postal Orders and Bureau de Change services (excluding International payments).

Please contact us on 0860 111 502 for all queries, complaints, compliments, advise or information that you require about our postal services. We will therefore continue with deliveries as long as it is safe, taking care to do so responsibly. International Business Payments Important Notice to all Post Office HomePhone® and Broadband customers, HomePhone & Broadband Complete our feedback form below or tweet us at @PostOffice. 8.00am-6.00pm Monday to Friday No problem, we'll respond to you in the same format. Phonecards, Business Mailing

You’ll either be taken to the FAQs for that product or service, or an enquiry form which you can fill in and submit. Phone: 0300 123 9123

Complete Post Office complaints form and we'll do our best to put things right. Credit Card. Growth Bonds Please complete the form below with as much information as you can. Due to the coronavirus pandemic, our customer response teams are experiencing unprecedented demand and so it may take longer than normal for us to process your complaint. Complete the form on the page if you'd like to get in touch. Budget Card

Website 2: postoffice.co.uk/contact-us-complaint, Address:

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