If anyone out there know exactly why this happens please let me know in the comments below. You asked if we could shed some light on this problem. Awesome thanks. Nope, you can just install the Unifi Ap with you mobile phone. Use the Add User drop down in the upper, right corner: 6. Being I had not restarted the RPi after all the steps, I decided to reboot and the problem went away. SSH credentials for the UDM are username "root" and the password is the same as your SSO account's. See this article for more: How to Enable / Disable Two Factor Authentication (2FA). The last step may have some inaccuracy as I wasn’t taking notes but seemed straighforward, especially compaired to the previous steps..).

Roaming is for most situations sufficient and can be done without controller. Email - Email address to receive notification emails. I don’t get errors in mongo but the password doesn’t work.

the inactive one i can’t discover with the iPhone. I tried setting my password to “password” using these instructions but it didn’t work.

Controller administrator name and password.

Some one else logged in on my computer (not logging me out), 4. If you don’t see the access point, make sure your WiFi on your mobile device is enabled. When the AP comes back online you can configure it with your Wifi name (SSID) and password. I requested to update the devices and the controller; browser stayed logged in (kind of weird, I expected that I would get a login request again), 3. If you have not enabled the SMTP server and configured it correctly, this option will not work even when appearing to successfully send the reset email. The only problem I ran into was access the URL for the controller. But in your case, you want to use the app. First we need the Unifi App from the Google Play store (or IOS app store), download the app on your mobile phone. You can’t fix the certificate error. A Ubiquiti account is needed to use remote access via the Cloud Access Portal. 1. It is important to note that both passwords and usernames are case sensitive. Running it on a remote PC will not let you authenticate to the UniFi database. i used to do this with my oldest APs. you should be able to do the same with https://quickhash-gui.org/screenshots/. The web browser controller worked fine. This is this Error Message i get; Error: ListCollections failed: { ok: 0.0, errmsg: “no such cmd: listCollections”, bad cmd: { $query: { listCollections: 1, filter: {}, cursor: {} }, $readPreference: { mode: “secondaryPreferred” } } }. The Unifi AP should show up in the list of discovered Standalone devices.

After a successful password recovery using the above process, the Unifi Controller doesn’t start afterwards (If i close and try to restart it). Normally you install a Ubiquiti Unifi Access Points with a controller. If you don’t see the access point, make sure your WiFi on your mobile device is enabled. Run this mongo command: >db.admin.find().forEach(printjson); I tried both (Johns & sda’s) versions too getting: WriteResult({“nMatched” : 0, “nUpserted” : 0, “nModified” :0 }). This set of credentials is used in the UI Community, the UI Store, UniFi Cloud Access Portal and the UI Help Center.

Thanks for the writeup! it is so limited, i have one question tho, can i hide the SSID broadcast somehow? 5. Turn the Enable Cloud Access feature ON. Will be used by Ubiquiti Support to contact you if necessary. Edit the admin account and revert the username and password. amzn_assoc_ad_type = "smart"; I’m using Android 2.8.1.58 and the discover controllers appears not to work. db.admin.find().forEach(printjson); db.admin.update( { name: “admin” }, {$set: { x_shadow: “$6$9Ter1EZ9$lSt6/tkoPguHqsDK0mXmUsZ1WE2qCM4m9AQ.x9/eVNJxws.hAxt2Pe8oA9TFB7LPBgzaHBcAfKFoLpRQlpBiX1” } } ); This will set username : admin to password : “password”, It worked. Just tried to login to UniFi controller.Told me I had an invalid usrname and/or password.I know it is correct as I use it to login to this forum.Tried reset password link anyway.Said it would send me an email, still have not received one.Signed up a new account using my 2nd email address to

4. Of the hundreds of Ubiquiti devices I've deployed, only the UniFi gear seems to have frequent issues on the hardware and software side. link under the controller login screen and enter the email you have associated with your Controller (as it appears in the Controller's Edit account section).

You don’t need to have the controller running 24/7, so that should be possible. When I try db.admin.find().forEach(printjson); I get no output?! Disconnected lan cable, put ap where I needed it for back of house. If your UI.com account has two-factor authentication (2FA) enabled, you will have to provide the 2FA code to proceed. Hi folks, I've encountered a strange behavior and I don't know whether it's bug, or feature.

For UniFi Network Controllers running UniFi OS (currently only running on UDM-Pro) please access the Cloud Access Portal using https://unifi.ui.com/. Your local controller should be displayed with a computer icon like the one for demo.ui.com in the screenshot below, and the controllers with remote access enabled will have a cloud icon: 3. Pretty much every other access point on the market can be managed via web browser.

Hi. Perfect!

But what if you don’t want to keep a pc running 24/7/? I would also restart the controller if it is already running just to double-check it is working properly. Ubiquiti Networks Support and Help Center, How to Enable Local Login with Ubiquiti Account, How to Enable Remote Access to UDM and UDM-PRO. Managed to update AP to last firmware using OpenSSH+PuTTY console.

If you can successfully launch the controller, then you will be able to set up SMTP under Settings > Controller and then request a password reset with the Forgot Password link after locally accessing the controller. Reset password So the device uses POE , but not the network over the cable, 2. Open up the Robomongo software & connect to the Ubiquiti Database. Did you see this article? I actually copied the has from the original post (was copyable) and also tried shortening it to Jon’s version. Save changes and refresh the screen. amzn_assoc_marketplace = "amazon";

Now you may try the login again using the password that you’ve set in step three. Your admin user name may not be “admin” then. It explains step-by-step how to install and setup the Unifi controller.

How to Enable / Disable Two Factor Authentication (2FA), UniFi Protect - Enabling Camera SSH Access, UniFi Video - How to Enable SSH on the UVC-NVR (Hardware NVR), UniFi - Advanced Adoption of a "Managed By Other" Device, UniFi - How To Use a Free Email Service as SMTP Server (Gmail).

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