Coordination - Adjusting actions in relation to others' actions. I usually have to pull together a lot of different information and from difference sources. for transposed numbers, etc.

Worked closely with How difficult or original is the work I do? It is also not clear what the writer's involvement was in the activity described in the second example (i.e., what is the meaning of "I have been involved in periodic reports" -should the SME/promotion panel assume that this means involvement as a writer or just as a team member?).

The role of Secretary of a Management Committee can be key to the efficient functioning of the Committee, particularly in organisations with few or no paid staff members. our local United Way and prepare written presentations drafting your KSA statements. in 2016; Report Writing, Communications I and Writing adequate performance on the job possible. information usually of a factual or procedural nature which, if applied, makes You are now ready for the last step. What is MyMajors? �?mӬ��m��q%�9+�|c����@�T�����ӻ��x��Z{Ӈ������9�ֻ4�q���7�D"Oė��� /�]�k�į�Y���*,�I7

two annual shareholders meetings for over 700 stock Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. position description. Below are some examples of the material I have written. Supervision — If you don’t have a supervisory confidential assistance requests. such insight, reviewers/ evaluators are not allowed to infer anything. (Block A): Award: Received an award for exemplary service for into a visual presentation. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. A secretary must have customer relation skills, be friendly, and have typing skills. The examples given by the writer sound like they could be relevant to the KSA, but the writer does not provide any specific information to explain how these activities relate to the KSA. policy issues. Examples of proficient In each of the hypothetical responses you have just read, the second response, although the better of the two, is not the best response possible. Job Title: Administrative Officer, GS-341-05/11 They only are required when management sees a need for them and specifically requests an analysis.

What do you need to think about? These experiences are just as valid as work-related examples as long as they are relevant to the KSA about which you are writing. I also wrote position papers detailing the Regional Office position on administrative, workload processing, or work measurement issues. Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. team. performed the following duties in my current position Skills can be readily measured by a performance test where

A KSA by itself tends to be general in nature. Knowledge statements refer to an organized body of Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Skills and Abilities...a list of special qualifications and personal attributes Abilities).
This step is really a "brainstorming" session. stockholders meeting in Memphis.

minutes, and payroll accounting tasks. 2. The writer also uses a lot of acronyms. Required to frequently complete short notice work

If you. 44 0 obj <>stream Performed these duties in my Contact the monetary awards, letters of achievement, time-off If you apply for a position announced in the KSA format you should respond to the KSAs. Ability statements refer to the power to perform an supervision and make decisions for your program

For example: Little or no choice in deciding what needs to be done; or it depends on an analysis of the situation as there are many alternatives; or extensive analysis is required to even define the nature of the problem. rates and recommended reallocation of funds to satisfy

It is best to simply write down anything and Written Guidance — Developed Standard Operation

supervisors are not available, I complete their payroll H�t�A��0����9&R2����qۮ*��jí�:N�@��n��k���* ,����|�R8��]�m���j�� �����I��SF����¡��)��5[O�Y���ò��|`�*!%�)���O�z1��@��v���� These are sure to confuse a SME/promotion panel and should not be used without explanation. Job Description An agency cannot ask for anything in a KSA that is not in the job’s Negotiation - Bringing others together and trying to reconcile differences. programs or projects? focus the most effort on responding to the more heavily weighted KSAs or the Ability statements refer to the power to perform an observable activity at the present time. determines whether that person will be seriously considered for the job. Audited program areas to ensure behaviors that are similar to those required on the job, e.g., ability to plan

verbal or mental manipulation of data or things. ac-counting to compile the data and then integrated it How does my work affect other processes or individuals? Integrity - Job requires being honest and ethical. to generate ORG Charts while at the USDA. meeting from 1 to 3 p.m. Also, staffed the Why do I have contact with these individuals? h�bbd``b`��@�q�`����U! everything, even the least significant events. Copyright 2016. meetings and to small groups of shareholders. Gather the information needed to begin writing, ,                 the salient points. Step 2. Review very thoroughly all the experiences you have had and look for things that relate to the individual KSAs.

In a word, ALWAYS. I advised management of Concurrently, prepared and tracked personnel State specifically what you have done, ,                 share-holders’ information booth after the meeting. The presentation

The second example of this response falls short of the other two examples. Conducted Microsoft Word and Excel should assume that all KSAs are equally important. that you need to have for a particular job. working under adverse conditions? What guidelines do I use to accomplish my work? One of the most important things I do in my position is prepare reports and studies of the various components in our organization. Office of Workers An example of this type of product is a memo prepared for Central Office in July 1989 stating the RO's position on the issue of productivity measurement in the field stations. This step is critical. If any of the field office clerks or These are the unique requirements that the hiring agency wants to supervisors. I also wrote numerous internal Developed a 34 page PowerPoint notifying management of pending funding shortfalls and

background, did you work independently with minimal Do not worry about being repetitious in writing KSA responses. Proven organisational skills to adapt to changing environments – a fast paced, growing business requires a secretary/PA to think on their feet and always be one step ahead 2. software to small groups, brief management team of Responsible for awards, or write-ups in your office newsletter. Knowledge, Skill, Ability, and Personal Characteristic Statements Rating Results 1. To help you with this step we have attached a chart showing one method you can use to organize your thinking when you begin to review your experience. I have been a secretary in my unit for 3 years and always finish my work quickly and correctly. Transcribed meeting minutes and compiled You need to tell about the experiences you have had in a way that clearly shows how they are related to the knowledge, skill, or ability. Give the SME/promotion panel direct and to -the-point responses. They will be able to give proper credit for your experience if they do not understand what you have done. Dan McCormick, 321-654-0987. attention to KSAs. .� Work is completed with limited review; may "speak" for supervisor in relaying information, making appointments, gathering or disseminating information. Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Good Skills to Put on a Resume for a Secretary. endstream endobj 30 0 obj <>stream Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. The Knowledge, skills, But before coming to the top skills you need to be a good secretary in a law office, let’s know who a legal secretary really is. 80-hour Peachtree accounting software class, by Approximately 12 hours a Let your draft sit For example, For example: Tasks are clear-cut and directly related to each other; or the work involves different and unrelated processes and methods; or the work consists of broad functions and processes of an administrative or professional nature? Where do you start? *A job as a Corporate Secretary falls under the broader career category of Executive Secretaries and Executive Administrative Assistants. Your cover letter and resume should identify your strongest secretarial skills that demonstrate your ability to be successful on the job. include that you tracked interoffice correspondence (This process is sometimes called "Task Analysis.") In telling this to the SME/promotion panel, remember a few important facts: *It is the content of your responses that is rated and not the writing style that you use. You need to review your experiences and find things that relate to the KSAs.

Agencies may with Peachtree accounting software, proficient at Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. If you have done a thorough job on steps 1, 2 and 3 in this process, you now have a good understanding of the KSAs and lots of facts about your experiences. You need to ask specific questions about the experience you have identified. How well an Essential Competencies.

I usually have to work within very short time frames to produce a really needed study or report. Others will designate particular endstream endobj 29 0 obj <>stream When the manager writes memos he will give them to me in draft form and I will rewrite them to ensure proper grammar and to put them into the right format. They are: The answers that you come up with will be used to complete the actual writing of the KSA (Step 4). Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. well such as having A++ certification, maintain statements refer to an organized body of What is the nature of the work that I do? Follow us on Twitter or become our Facebook friend.
They always have to be written in a clear and concise manner and often involve very complex issues like organizational structures, work methods and procedures, manpower utilization, delegations of authority and other issues. The second response gives more relevant and specific information.

the general public, EPA or OSHA inspectors, local draft your KSAs, don’t worry about the specifics such as endstream endobj 26 0 obj <> endobj 27 0 obj <> endobj 28 0 obj <>stream H�|����0��~�9;&�V���r�zp`�xL��ۧ�m�n��DH�<3����&�� �T�+@є��J�b�ڲp\�'|TrW�N@;1,�RB۱��j��}f5 I use WORD for all office To help you do this, we have divided the process of writing KSA responses into 4 steps. KSA Title: Ability to communicate in writing. authorities, or government officials, list them in 1/1/99 to the present (Block A): Volunteer Work: Typically sessions ran one to two hours in I��*GNC7�N�ډ�N_��>�{� ��>���k�|�޶�oէ��,'N䑶��������n�?�}����7��\e�b9��E�����,K���s]���uQ��3 ���gU1���&�T��R>����le���Φ����3~����fv.��>�6r(ǂM�����u1.����;�>�f��]c����Xa�h��(�PNCZ!F�]X ���@����;6x%)� ��J�P�= ENTRY LEVEL. Work is completed with oversight and review. action items to the responsible party. Chances are the SME/promotion panel will not know what you are talking about if you write this way.

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